Rapport Guest Services

Rapport is an integral part of the Restaurant Associates family offering award-winning guest services to a global list of premium clients.

Rapport pride themselves on anticipating their guests’ every need, whilst tailoring their service to our clients culture and values.

Attending to the smallest details

For us, it is all about attending to the smallest details. Right down to the cut of the fabric or coloured thread on our bespoke uniforms.

We have developed a unique system that contains your guests’ personal preferences so we are ready for their next visit. Just one of the many reasons we are trusted by a growing number of international companies across the UK, US and Asia.

Rapport is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK, Ireland, Switzerland and Denmark and in key locations in the US and Hong Kong.

Our full-time salaried employees provide the following services to our clients:

• Reception Service

• Event Management

• Community Management

• Meeting Room Management and First-fix AV Support

• Room Booking and Helpdesk/Facilities Support

• Switchboard and Call Services

• 24 Hour Concierge Service (visit website)

We know your business is all about building valuable relationships, so we will do whatever it takes to ensure your clients and guests enjoy a remarkable experience. Anticipating their needs – even before they do - and saving them precious time.

Contact Rapport

Get in touch directly if you would like advice on improving your guest experience, let us share our expertise. 

Call: +44 (0)20 7280 0835

Email us: 

Follow us on Twitter @RapportService and Instagram @rapport_guest_services, connect with us on LinkedIn, or find us on Facebook.


Rapport website