Rapport Awarded ‘World Class’ 3 Star Status from Best Companies

Rapport has received an outstanding three-star accreditation from Best Companies, the company behind the Sunday Times Top 100 Companies to work for lists. The three-star accreditation is the highest standard of workplace engagement and is only given to companies who truly excel.


Rapport received an engagement score of over 800 which meant that we qualified for the highest accolade, which reflects ‘World Class’ levels of workplace engagement.


Previously, Rapport was awarded the second highest, two-star, accreditation which was an amazing achievement in of itself. Our hard work and dedication throughout this year has pushed us to the next level.


This year has been a challenging time for so many industries and individuals with a lot of uncertainty, including the pandemic and lockdowns. It would be easy to keep our heads down, but we know that it is increasingly important during these challenging times to celebrate the businesses and people that are making a difference.


The Best Companies list is the annual ranking of Britain’s most engaged and motivated workforces. Now in its 21st year, it is a very highly anticipated event in the business calendar. The lists and accreditations from Best Companies are widely acknowledged as the most extensive and comprehensive in the country due to the methods of data-gathering and analysis that is used.


Best Companies commented:


“Rapport’s leadership team worked throughoutt the pandemic to ensure employees felt supported, updated and engaged. They endeavoured to give as much information, clarity and certainty as possible to help expedite the curve of change.


Rapport then designed and introduced Return to Work courses to provide front line staff with certainty and confidence. The sessions address safety and resilience in fast changing environments. Some of the topic areas included how to complete risk assessments, refreshers of the business excellence programme, core values and culture.”


“15 Years in the making…….!!!


It was back in 2005 that I first engaged with Jonathan Austin at Best Companies and was inspired by how a structured and well thought out plan for Employee Engagement could help to create a company that our employees would love to be part of. In 2007 back when I was running Portico, we achieved the first step on the ladder with a ‘Ones to Watch’ award. With hard work and guidance from the Best Companies Team we achieved a 1 Star rating by 2010.


When we launched Rapport Guest Services back in 2012, the Best Companies approach was once again at the heart of our strategic plans and in 2014 we were thrilled to achieve a 1 star rating which by 2017 we had enhanced to 2 Stars. In 2020 as well as 2 stars, we earned a place on the prestigious Sunday Times 100 Best Companies to Work For list.


Today, we are incredibly proud and excited to share that Rapport has been recognised with Best Companies ultimate recognition – 3 Stars for the 2021 Best Companies list.


Thank you to everyone at Rapport for all the amazing things that you do every day to create a unique culture, and for your support on this journey over the last 15 years.”


Greg Mace, Founder and Managing Director


Click here to find out more about Rapport.

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