Meet some of our family

Matt Thomas

CEO of Restaurant Associates Group

Why do you love the hospitality industry?

I learnt from an early age that providing people with great food and drink made people happy. It was inevitable thereafter that I choose to work in the hospitality sector.

Favourite drink?

Champagne, whilst part of the Cotes deux Champagne fraternity, it is well documented that I am also a proud supporter of English Sparkling wines.

Sara Senior

Managing Director

Why do you love the hospitality industry?

My love of hospitality is personal. My father was a chef, my uncle a hotelier, and I was literally born into it…. right before service, in a hotel in Salisbury. From a very early age I loved the excitement of creating a magical atmosphere through the sharing of food and drink and that for me, has never changed.

Favourite drink?

The Botanist Gin with elderflower tonic (splash of St Germain) & lime.

Dirk Talsma

Managing Director of Rapport and Restaurant Associates Venues

Why do you love the hospitality industry?

Hospitality allows me to work with a team of like-minded individuals, to create memorable experiences through personal connections. The satisfaction that comes from surprising and delighting your guest, or to ‘un-ruin’ someone’s day, is not one that can be found in many other industries.

Favourite drink?

I think it is all about the setting. I can really enjoy a glass of English sparkling wine on a warm summer’s day and at the same time love an aged Rum (Ron Zacapa Solera 23 preferably) after a great meal with friends and family.

Ming Lai

Managing Director

What do you most love about the hospitality industry?

The appeal and ability to meet individuals from all walks of life was something that always attracted me to working in Hospitality. Individuals who all want the same thing; to deliver an unforgettable experience at every point of interaction and delivered in a genuine and honest manner. I love the sense of satisfaction we achieve when we know we have done everything possible to go above and beyond. I also love the fact that we can enable and activate the social glue through great food, drink and coffee. I am extremely proud of the people I work with and for, and knowing that I am part of a very unique group of individuals making a difference.

What is your favourite food and drink?

Anything to do with Japanese cuisine but cant go wrong with some good fresh Sashimi and some sake!

Tracey Astles

Head of Sales

Victoria Marshall

Head of People and Culture

Why do you love the hospitality industry?

Like many of us working in the Hospitality Industry, it was the people that first attracted me. Prior to joining Restaurant Associates, I had been in retail since I was 16, possibly for the same initial reason. However, I noticed through my travels and dining experiences, that there is something special about the impact that the experience of great food, coffee and service can have on us as individuals. Coffee and food are incredible vehicles to connect people and to build communities and I feel immensely proud to work for an organisation that has people and product at its heart. I am proud to play a part in helping to facilitate those experiences through the work my People Team do with our business and the opportunities we can help to create.

Favourite food?

Chilli Pepper.

Gavin Gooddy

Marketing Director

Why do you love the hospitality industry?

The hospitality industry is an incredibly dynamic and innovative sector that appreciates peoples from all walks of life. I love how it embraces diversity and modernity and is often at the forefront of social trends in adapting to peoples ever-changing lifestyles and tastes.

Favourite food

Is anything from Ottolenghi’s Jerusalem and Falastin cookbooks.

Adam Thomason

Culinary Director

Why do you love the hospitality industry?

Our industry demands such a unique combination of creativity and discipline and seeing these two parts collide, to deliver unforgettable, delicious mouthfuls, all whilst fuelling people and businesses to succeed, is what keeps me inspired day in day out.  

Favourite food

Salted Butter. Because simply put, life’s too short to hold back on that joy.

Linda Blank

Finance Director

Why do you love the hospitality industry?

I love the variety and change hospitality brings because no day is the same in this industry!

Favourite food: 

It has got to be the cashew nut as it's so versatile. You can have it as a snack, as butter for breakfast, chopped in a salad or in a curry for dinner

Nicolette Milward

National Account Manager

Why do you love the hospitality industry?

My parents were restauranteurs and I grew up running around their restaurants and their events business and I absolutely loved it so, I guess you could say it was in my blood!

Favourite drink?

Specialty coffee. We’re so lucky to be so spoilt for choice in London. Grinding your own beans and making a perfect pourover is great therapy!

Louise Cole

Business Excellence Manager

Why do you love the hospitality industry?

I love this industry, and the people in it, always striving to be better and being the best for our clients, no two days are the same.

Favourite drink?

I love Prosecco, I’m so Essex.

Peter Bateman-Champain

Director of Growth and Retention

Nick Bracken

Head of Health and Safety

Why do you love the hospitality industry?

Hospitality, food and good service for me is the something in life that can bring all walks of people together. You can have a group of guests seated together around a table ranging from CEO’s in the finance sector to farmers, artists and everything in between all getting excited about one thing - the food in front of them, and when it is good the place is filled with joy.

Hospitality has no social barriers, it can bring joy to a room even with just a simple meal, and that is what got me into it.

Favourite food?

Nothing beats a fresh loaf that is still warm and loads of butter. Or, for a bit more of a niche topping ‘dripping and Bovril’ - inherited that from the Yorkshire part of my family! It is so good.

Sue Thompson

Director of Business Excellence

Why do you love the hospitality industry?

What’s not to love about the hospitality industry, fabulous food, great wines, constant innovation and hugely talented fun loving and genuine people to work with.

 

What is your favourite food?

Favourite food is always difficult as I love most things and always happy to share and sample several dishes but I can’t get enough of English Asparagus when in season and wouldn’t dream of buying it out of season.

Luxey Dayanandan

Head of Nutrition and Sustainability

I love how no two days are the same, one day I could be nutritionally analysing our menus and the next be at one of our venues presenting our amazing food offer alongside our culinary team. I love how the hospitality industry is always changing! And for me, being able to work with great people to inject creativity into the everyday is what it is all about.

Favourite food?

I absolutely love street food and being able to get a flavour of different cultures through the power of food, my favourite would be Kothu Roti a very popular Sri Lankan street food dish. It consists of diced roti, mixed with chicken and vegetables and lots of aromatic spices.

Stephanie Robertson

Head of Experience

Why do you love the hospitality industry?

It gives me the chance to meet new people, surprise them, make them smile and make their day. It is constantly changing and evolving, consistently giving me the ability to seize new opportunities and keeps me hungry for knowledge.

Favourite Drink?

Hattingley NV Blanc de Noir.

Phil Clerkin

Operations Director

Why do you love the hospitality industry?

I was born into the hospitality industry, as my parents were also operators, so it’s been a passion from a very early age. I abhor poor service and quality so strive to provide the opposite.

What is your favourite food?

I love to explore and taste new food and beverage but I enjoy too many ingredients to narrow it down to one! One thing I will say is I’m passionate about eating seasonal and local produce. I’ve never understood why anyone would want to eat produce when it’s not at its best.

John Evans

Operations Director

What do you most love about the hospitality industry?

I love the feeling of achievement in delivering complex events in unique, memorable and exciting locations. It’s amazing to be part of a team where everyone from the sales team, operational managers and the frontline superstars pull together to put on special events with amazing food.

What is your favourite food or drink?

Favourite food is Italian enjoyed with and ice cold bottle of Peroni!

Pete Meager

Operations Director

What do you most love about the hospitality industry?

Ultimately, what I love about our industry is the way in which we connect with people, and are able to provide great food and outstanding service. It is within my blood to work in the service industry and I love to create memorable moments that last for longer than just that moment in time - food certainly does this day in, day out in what I do, I would not want any other job!

What is your favourite food or drink?

When it comes to my favourite food, my number one will always be the tradition that was my grandmother’s cooking – her traditional style of food takes me back to memories of home-cooked dishes that were perfected over many years has to always be my no.1. No one can cook like her! If I am out and about on the town, then I love to pick at this and that, and hence Street Food markets, they tend to get me really excited. I love the ability to mix it up without having to go too far!

Kerry Chapman

Operations Director

Why do you love the hospitality sector?

It is in my blood... I am fiercely passionate about the use of well-sourced ingredients to make quality food, delivered by great teams with impeccable service. That is my sweet spot.

What is your favourite food or drink?

One of my favourite tipples would be the timeless Black Margarita from Ham Yard's house list.

Julia Wilson

Operations Director

Why do you love the hospitality industry?

It is so full of life, it keeps you energised & motivated- It is ever-changing. The people we get to meet, work & partner with are so unique & challenge you to exceed expectations every day. Saving the best til last - the food!

Favourite food:

Got to be a home cooked Sunday roast with my family.

Richard Herring

Operations Director

Why do you love the hospitality industry?

The constant evolution and development of food and drink concepts makes every day exciting and different, dovetailed with fantastic people that have a true passion to provide a quality service for customers, creates a huge sense of enjoyment working within the hospitality industry

Favourite food and drink:

My favourite food; Persian cuisine

My favourite drink; Tarquin gin and tonic

Megan Caulkett

National Account Director and Co-Chair of Pride in Food

Why do you love the hospitality industry?

I have spent the best part of 19 years in the industry (I know I don’t look old enough), its always attracted me with the variety that each day brings, the wonderful people you meet and get to work with. And of course the satisfaction of impacting someone’s day with great food and experiences. There is no single reason why I love this industry, and no amount of words can describe the immense joy, fulfilment and challenge that each day brings

Favourite food or drink?

Yikes, this ones always a toughie. I believe food is emotive, so it depends on the environment or mood. Flavours in a dish is what makes me happiest and washing it down with a good red wine is an ideal F&B moment…

Bonnie Taylor

Business Development Manager

Carolyn Ball

Director for Delivery of Net Zero

Why do you love the hospitality industry?

It is an industry full of talented people, capable of turning the tables on some of our greatest environmental and social challenges. 

Favourite food?

Anything my mum makes. She is a master. 

Jeni Edwards

Business Development Director

Why do you love the hospitality industry?

I was born into a Greek family where food, warmth and generosity are the core of our being, so I was naturally drawn to a life in hospitality and I absolutely love it!

Favourite food:

I don’t have a favourite food, I eat everything. That saying, of course, I love all Greek food, but then I can never resist a good spaghetti vongole, either!  My mantra is 'Always hungry!’, which says it all. 

John Killington

Group Chef

Why do you love the hospitality industry?

This industry offers unparalleled variety. 

Each day is unique, and no two tasks are the same. 

Working with colleagues who are as enthusiastic about their employment as I am, as well as the gratification of making a customer's day and experience better, is always a pleasure. 

It's an incredible feeling to see a satisfied customer who has been blown away by exceptional service. 

It is fulfilling to work in a continually evolving sector where you are constantly learning on the job.

I am extremely passionate about the hospitality industry, from cooking exceptional dishes to ensuring customer satisfaction.

 

Favourite food and drink?

That’s easy..

A Frutto di mare ( seafood at is best) with a good, chilled glass of Sauvignon Blanc from New Zealand. Outside the restaurant on a good table, blue cloudless sky on a bright summer day.

Steve Groves

Executive Chef at Glyndebourne

What I most love about the hospitality industry ?

The thing I love most about the hospitality industry is the diverse group of people that I have the privilege of working with. I love to share knowledge and skills with others and likewise look to learn as much as possible from those around me. 

What is your favourite food?

My favourite food is fish and chips, from a proper chippy.

Ian Human

Group Chef for Venues

Why do you love the hospitality industry?

Food brings people together, nurtures a sense of community, feeds the body and the soul.

Favourite food

Isle of Wight tomatoes with English mozzarella and lovage pesto.

Jon Gray

Group Chef

Why do you love the hospitality industry?

No matter what your background is or where you come from the hospitality industry has a home for you. With passion and ambition, you can achieve anything.

Favourite food?

Very difficult slow-cooked pork belly or rack of lamb cooked over coals with seasonal veg and a good sauce.

Ben Harman

Head of Culinary

Why do you love the hospitality industry?

In an ever-changing hospitality industry two things that we strive to keep consistent are great food and great people. Now more than ever we need to have our people at the heart of everything we do, whether that’s meeting our farmers who grow or rear incredible British produce or enabling our talented chefs to create brilliant culinary experiences for our guests. Our industry is dynamic, fast-paced and full of opportunity, what is not to love?!

Favourite food:

Pasta in particular pappardelle. I could eat a decent bowl of pasta every day when it is fresh and packed full of flavour. It is hearty, comforting and versatile.

Kate Law

Business Development Manager

Gary Acheson

Head of Learning & Development

Why do you love the hospitality industry?

With the opportunity to connect with a diverse array of international cultures, the hospitality industry creates opportunities to grow skills and experiences that benefit the whole of society. I believe we all thrive on the power of positive human contact, and in an age of technological advances, remarkable hospitality is achieved through empowered people.

Favourite food and drink:

There are many options, and yet I love perfectly poached eggs on smashed avocado and sourdough toast, and if I am lucky, with a cool glass of Krug Rosé.  

Abby Hughes

Director of Transformation

Why do you love the hospitality industry?

The opportunity to work with brilliant people of the same mindset – a passion for food and drink. I love the dynamic and fast-paced environment where no two days are the same, the buzz and energy keeps me engaged and motivated. It’s an industry that gives you the freedom to showcase creativity and innovation,  whilst discovering new experiences and creating memories.

Favourite food and drink:

That’s a tricky question – so much to choose from! I love seafood and Latin American food. So, it would have to be scallop ceviche with an ice-cold margarita.

Vishali Chetty

People Business Partner

Isobel Wills

Finance Business Partner