The Increasing Role of Technology in the Hospitality Sector

Artificial intelligence is playing a crucial role in driving opportunities for efficiency in the hospitality sector.

The Lumina Restaurant Report 2024 found that 60% of restaurants now use AI for personalised guest experiences, while 45% have implemented AI-driven inventory management to reduce waste and costs.

At Restaurant Associates, we’re embracing this technology across our dining spaces to gain real-time insights into customer preferences and behaviours. This allows us to stay competitive with high street offerings, promote sustainability, minimise waste, reduce operational costs, and ultimately elevate the guest experience through smart, purposeful integration.

Our latest white paper looks at the increasing role of technology in the hospitality sector, supported by insightful case studies.

Click here to read.