Rapport, an integral part of the Restaurant Associates family, brings award-winning guest services to premium clients across the globe.
The team at Rapport prides itself on anticipating and meeting the needs of every guest through tailored services, each designed to align with our clients’ cultures and values.
Every detail. Thoughtfully considered
At Rapport, exceptional experiences are built on attention to detail, from the way our ambassadors welcome your guests, to the finishes, fabrics and subtle touches that reflect our brand.
As a multi‑award‑winning guest and workplace services specialist, Rapport delivers fully managed front and back‑of‑house solutions that are tailored to each client’s culture, values and environment. Our ambassadors are carefully selected, expertly trained and fully embedded within your organisation, creating meaningful connections and consistently outstanding experiences.
Operating across major cities in the UK, Ireland, Switzerland, Denmark, Australia, New Zealand, Norway and in key locations across the US and Hong Kong, we support some of the world’s most respected brands, helping them create workplaces people remember, and experiences people value.
Our full-time salaried employees provide the following services to our clients:
• Reception & front‑of‑house services
• Lobby, floor and visitor hosting
• Meeting room & event management
• Event planning, coordination & hosting
• AV & first‑line technical support
• Helpdesk, room booking & facilities support
• Switchboard & call handling services
• Concierge & guest services support
• Flexible workspace & community management
• Bespoke solutions built around your workplace
Creating exceptional guest experiences
Valuable relationships are a cornerstone of successful businesses, which is why Rapport always goes above and beyond to create remarkable experiences for every client and guest. Rapport’s services are rooted in its passion for people and expertise in the events industry, so you can be confident that the team will delight every guest, every time.
Contact Rapport
Get in touch directly if you would like advice on improving your guest experience, let us share our expertise.
Visit: www.rapportservice.com
Email us: welcome@rapportservice.com
Follow us on Instagram @rapport_guest_services, connect with us on LinkedIn.